what to say when someone is grieving

03/31/2018

My Easter Admission on Gratitude, Grief, and Ambivalence — and How Faith Factors in Consoling Friends

No matter your religious beliefs or cultural point of view, I’ve always wanted this website to offer you ways to support your grieving friends. Some posts speak to specific topics of what to say (or not to say) when someone you know has suffered a loss. Others offer general insight into what is normal for one who is grieving. This one reaches into each of those areas.

First, I’d like to share this Easter- and grief-related post, Easter Admission: Gratitude, Grief, and Ambivalence, which I wrote for the Segullah literary blog.

For those not of my faith, please understand I’m not trying to impose my beliefs. Rather, I’m illustrating how — even for those with clear convictions — grieving can (and does) influence mourners long after the funeral, so long, in fact, that your friends might not seem like they “still” mourn. (More than seven years widowed, I no longer cry every day as I once did, but that doesn’t mean I don’t cry from time to time, even though my life has become full and fulfilling again.)                                                            EasterSunriseForSegullahByTeresaTLBruce-min

Grieving is a complicated business. For some, faith simplifies the process — but not always.

In the earliest days (and by days I mean weeks, months, and even years) after my husband died, my faith offered me an anchor to hold when the ground beneath my feet turned to unpredictable tidal waves. In the long nights when I could no longer sleep, I often turned to scripture for comfort, guidance, and connection as I read of others’ great trials and how well they did (or didn’t) cope as they relied on God for deliverance or endurance. It helped me.

But it seldom helped when others told me how or why or that my faith (or theirs) should, could, or would help me.

At first, I didn’t understand why I bristled at others’ attempts to console me by their declarations of faith and doctrine. After all, I’d lived my whole life by relying on prayer and study and devotion. Why, now that I leaned upon it even more, did I resent others’ telling me to do so? In time, I figured out a few reasons.

Why should you think twice before urging mourners to have more faith or speak to them in faith-based clichés?

  • I resented the implied message that if my faith were strong enough, my grief wouldn’t show up in ways that made those around me uncomfortable.
  • If I believed fully, their attempted consolations implied, I wouldn’t need to grieve. I’d “get over it” sooner. (Note: Never say or imply one who has lost a loved one should “already” get over it.
  • Those already feeling fragile in their faith may take your words as condemnation rather than support.
  • Never, ever tell a grieving child (or parent, or anyone, for that matter) that God needed the deceased loved one more than they did.
    • Do you really think the Almighty “needed” that individual more than the survivors needed their loved one?
    • Do you really have the authority to speak for God?
  • Never tell mourners that God — or the deceased — wouldn’t want them to be sad.
    • Grief is a natural, even healthy, response to losing ones we love.
    • Do you think the Almighty — or the one who died — would want loved ones kicking up their heels and saying, “Hooray!” about the death? (And if so, who authorized you as the spokesperson?)
    • Many Old Testament stories depict prophets and others openly mourning their own and others’ losses; one of the New Testament’s most poignant verses states simply, “Jesus wept.”
  • Never say, “She’s in a better place,” implying that all’s well because the loved one is now in heaven.
    • Even if the mourners believe this, it’s up to them to state it.
    • Sometimes grief and families’ lives behind closed doors is complicated. You might think the deceased was a saint, but the grieving family members might feel differently about their loved one’s eternal destination.

When and how is it appropriate to share faith-related comfort with mourners?

  • When they ask for it.
  • During discussions the bereaved initiate about faith and mourning.
  • Limit your professions to what gives you comfort. For instance:
    • RIGHT WAY: When my mother died, I found peace in reading from her Bible and studying the verses she’d outlined.
    • WRONG WAY: You should study your mom’s Bible and see what she marked in it.
    • RIGHT WAY: Sometimes, when I’m grieving, singing this hymn helps me feel better.
    • WRONG WAY: You should sing this hymn if you’re feeling sad. Or, I’m going to sing you this hymn right now to make you feel better too.

What’s most important to remember when comforting grieving friends?

Be there. Listen. Show up. Remember. Ask to hear stories about the one who died — using their name. Express your awareness of their loss.

08/08/2017

What to Say to Grieving Parents after a Child Dies

Parents mourn their lost babes of every age. Whether children died in utero or during infancy, whether they perished as toddlers or tweens or teens,  or whether death took them by surprise accident in young adulthood or inch-at-a-time illness in middle age, they died out of order. As humans, we’re wired to expect that children won’t die before parents, so when it happens, it’s unthinkably cruel, indescribably painful.

If you’ve wondered how to console friends who’ve lost a son or daughter, bless you. Too often, bereaved parents lament over deepened, inflicted pain from ill-thought comments. Or, when grieving parents most need support, they feel the added ache of uncomfortable, abandoned absence from those who avoid them.

I’ve not suffered the death of a child, although I’ve witnessed friends in such agony. I’ve listened to them and sat with them in their losses. But seeing and hearing and sitting isn’t knowing. Empathy extends only so far.*

Here’s what my friends have taught me as they’ve grieved their dear children’s deaths: 

weeping photo, cemetery, Babyland, grief, TealAshes.com

“Weeping Angel in Cemetery’s Babyland” (photo by Teresa TL Bruce, TealAshes.com)

You can’t fix grieving parents’ pain, but you can avoid worsening it.

  • Don’t tell bereaved parents “I know what you’re going through” or “I understand.” You don’t.
    • Losing your loved one may have introduced you to the pain of grief — and it’s good for you to remember that pain to help you attempt to empathize — but your loss didn’t teach you the intimate rending of self that happened to your grieving friends when their child died.
    • Few bereaved parents tell other grieving parents they know how the others feel — even if their losses seem similar. (Some might remember how they felt when they lost their own child while acknowledging the deep, unique, rawness of the newly mourning parents’ pain.)
  • Stop saying “at least” in any context. There’s nothing “least” about the loss of a child.
    • “At least” minimizes the significance of the loss, which grieving friends need validated and acknowledged, not diminished.
    • This includes not saying “at least your child lived x long …” or “at least your child won’t have to …” or “at least you have faith in the hereafter …” or “at least” anything.
  • Allow grieving parents the right to express (or not express) their faith in their own terms. Friends who believe in hereafter reunions with their beloved children nevertheless agonize over their here-and-now separation until then. (Those who preach or sermonize at them often counteract the comfort they intend to convey.)
  • Never suggest how “lucky” the parents are they won’t have to endure the hard parts of parenting their deceased child. They would gladly endure sleepless nights, endless diapering, terrible twos tantrums, teen angst, college costs, and every other parenting so-called hardship with their beloved child.
  • Never speak of replacing the deceased son or daughter. Loved ones aren’t replaceable.
  • Avoid telling mourning parents they “should” anything.
    • Not how they should …
    • Not what they should …
    • Not when they should …
    • Not why they should …
    • Their loss requires their timing and readiness and processing and coping and surviving.
    • Only they will know when they are capable of accomplishing more than breathing — which will be hard enough for months.
  • Avoid asking “How are you?”
    • It’s impossible to answer. Grief hurts too much. It’s in every cell. It overwhelms and overrides.
    • “Hello” works as a greeting. “How’re you doing?” does not.
    • If you catch yourself uttering the habitual “How are — ” turn it into “How glad I am to see you.”

You can offer increased support to your grieving friends by saying:

  • “I’m so sorry.”
  • “I’m here.”
  • “Would you like to tell me about [speak the name of the deceased child]?”
  • “When you feel up to it, I’d love to share some of my favorite memories (or photos) of [name the child who died] with you.”
  • “It’s okay to fall apart. You don’t have to be strong.”
    • Telling bereaved parents they have to be strong (for each other, for other children, etc.) only reinforces how weakened and fractured they feel. Let them know you and others are there to pick up the pieces they can’t lift.
  • Acknowledge that mourning hurts without claiming you know how your friends feel. Acknowledging grief’s powerful, painful paralysis validates your friends’ pain.
  • “I know grieving hurts and saps your strength. Please let me ___ for you.”
    • Instead of saying, “Let me know if I can help with anything,” be precise. Fill in the blank with specific tasks or services you can render for your friend.
    • Say: Please let me …
      • … bring you a drink of water, an aspirin, a soda …
      • … take your other kids to the park, out for ice cream, to buy funeral outfits, to school …
      • … walk your dog, clean cages or litter boxes, gather eggs, groom horses …
      • … breathe alongside you, take a walk with you, drive you to …
      • … call funeral homes, come to the cemetery, house- or pet-sit during the funeral …
      • … make phone calls to friends, family, employers, creditors  …
      • … mow the lawn, weed and water the garden, shovel the sidewalk, sweep the porch …
      • … fill the gas tank, check the tires, drive to the airport to pick up or take back family …
      • … bring a meal or a snack [where culture and tradition permits] …
      • … take you to lunch or bring you to my house for dinner …
      • … cover your mirrors [for those who sit shiva] …
      • … wash dishes, make beds, vacuum floors, wash windows, clean bathrooms, do laundry …
        • However, please DO NOT TOUCH anything belonging to the deceased child without explicit permission to do so. Parents (and siblings) might need to see the bed left a mess or smell their child’s scent on a dirty shirt or keep a tower of blocks in chaotic disarray where they last fell.

You can also offer comfort to grieving families through these actions:

  • Follow through on the activities you offered to do in the list above.
  • Listen to your bereaved friends — parents, grandparents, siblings, and other kin to the child who died. All are hurting. All need the safety of being able to vent without being judged or disciplined for expressing their emotions.
  • Mark the child’s birth and death dates in your calendar, and then …
    • A month before, a week before, and the day of, let your friends know you’re aware of their child’s upcoming birthday.
    • During the first year (and beyond), be aware that most bereaved parents dread the death date’s day of the month every month as it ticks off another milestone of their child’s absence.
    • Let your friends know you are thinking of, praying for, and hurting for them — and remembering their absent child — around these dates, especially near the sixth-month and annual death dates. The death anniversary will be difficult. Reach out.
    • Feelings will also be tender near the start and end of the school year when your friends will continue to be aware of what grade level their child would have entered or graduated from. Reach out in acknowledging support.
    • Repeat every year — unless your friends ask you not to bring it up anymore. Respect their wishes while continuing to reach out in nonspecific, loving support.
  • Listen again.
  • Listen later.
  • Listen longer.
  • Listen in silence.
  • Listen over the phone.
  • Listen in person.

Cut mourning parents some slack if they ignore phone calls, bail on social engagements, or don’t seem like themselves. They aren’t themselves anymore. Part of their self-identity (as Son‘s Mom or Daughter‘s Dad) was shattered.

  • They are still parents to their deceased child — and always will be — but will never again have the opportunity to physically parent that beloved child. That’s not something anyone “gets over.” Ever.
  • In time — much, much time — and with understanding support, your friends will eventually learn how to live onward again despite their grief.**

If you have children the same age as your friends’ deceased child, be aware that bereaved parents might seek more interaction with you and your family — or less. Continue reaching out either way.

And listen.

___

*Please forgive me, my dear friends who’ve mourned children, if I’ve tread on tender feelings or gotten this wrong. You’ve taught me more about endurance and living with loss than I’ve learned on my own, and my intention is to honor the grief you’ve borne for the children you’ve lost and continue to love.

**The title of my friend Melissa Dalton-Bradford’s book, On Loss and Living Onward: Collected Voices for the Grieving and Those Who Would Mourn with Them, came to mind as I wrote of living “onward again.” I’d planned to type “move forward,” but her better word landed at my fingertips instead.

 

03/30/2017

How to Help after a Death

The death of a loved one shocks those left behind. Whether the loss is anticipated after long illness or utterly unexpected, the bereaved are seldom emotionally prepared. Even those who knew death was coming (and already made final arrangements) have no idea of the overwhelming tasks to be done after a loved one’s passing. Many can’t be delegated, but friends, neighbors, and coworkers can — and should — offer help where possible.

Within minutes or hours, new mourners must answer overwhelming questions and make difficult decisions:

  • Will organs (or the body) be donated for transplants and/or study?
  • What were the circumstances of the death? The day(s) leading up to it? (If death wasn’t expected, police and/or the medical examiner’s office may demand ones far-reaching, deeply personal answers.)
  • Who will move the person’s remains — and to where?
  • Who should make such decisions? (Does anyone know if there’s a will and/or an appointed executor?)

The deceased might have expressed clear, final wishes before his or her death. Those left behind must deal with implementing — or ignoring — such requests.

Within hours or days, survivors must create or enact plans: 

(photo by Teresa TL Bruce, TealAshes.com)

  • Will the loved one’s body be buried or cremated? Where? When?
  • Will there be a private or public memorial service before the body’s disposal? After?
  • If so, will there be an open-casket viewing?
  • Will survivors hold a formal service in a church, synagogue, or mortuary? Or will they gather informally inside a private home (whether that of the deceased or of survivors or friends)? Or will they meet at a park, restaurant, beach, roadside …?
  • Who will arrange — and pay for — all this?
  • Who needs to be notified for personal reasons? How can they be reached? Who will tell them, and how much (or how little) will be shared about the circumstances of the death?
  • Who needs to be notified for financial and/or legal reasons (partners, employers, employees, suppliers, customers …)?

Please note: These decisions belong to those closest to the deceased (those in the innermost rings of grief ). The role of everyone else is not to second-guess but to support. If you disagree with the way or the timing or the manner of their choices, I’m sorry, but it’s not your place to say so. (The adage “least said, soonest mended” fits.)

Within hours or days, loved ones must also address legal matters: 

  • custody and care of surviving dependents (children, disabled adults, elderly relatives, pets)
  • payments of debts (mortgages, car payments, credit cards, medical bills yet to arrive …)
  • payment of and transferal of ongoing accounts including rent, utilities, health insurance for survivors …
  • notification of life insurance companies, if applicable
  • notification of banks or credit unions
  • notification of federal agencies (e.g., the U.S. Social Security Administration and the Internal Revenue Service)
  • notification of credit bureaus (to prevent scumbags from accessing the deceased person’s credit, etc.)

And who knows where such information is? If bills were paid electronically, does the family know how to access the accounts? Will linked accounts for auto-pay bills contain enough to meet immediate, ongoing needs?

Meanwhile, while the loved one’s life has ended, survivors’ lives must go on. But don’t say that. I repeat — DO NOT say “life goes on” to the survivors. Instead, help them. You can:

  • Pick up and drop off
    • meals and snacks
    • groceries
    • prescriptions
    • kids in carpool
    • relatives flying in and out
    • dry cleaning
    • paper goods (tissues, toilet paper, paper towels, disposable plates …)
    • gift cards and/or cash
    • notes of love and awareness
  • Pitch in
    • wash clothes* and bedding* (PLEASE see note at bottom!)
    • do dishes*
    • bathe pets
    • clean the car
    • take the trash out
    • clean and shine the family’s shoes*
    • rake, water, or weed the yard
    • sweep the front porch or wash the windows
    • read to, play with, and offer to babysit children
    • listen
    • house-sit during publicly advertised services
  • Make a list — a notebook with pockets and dividers might be helpful
    • local funeral homes, services, prices (It will be easier for you to make such calls and create a comparison list than for your friends while they’re newly grieving.)
    • contact information (phone, website, and physical addresses) for tending to
      • motor vehicle title(s)
      • house deed/rental agreement(s)
      • bank and credit card accounts
      • utilities (electricity, water, gas, phone, internet …)
      • subscriptions (newspaper, magazines, movie services …)
      • insurance companies (auto, health, life …)
      • credit bureaus (to prevent identity theft)

Please note: Only the closest, most trusted individuals — if any — should help in any way that involves actual account numbers. Keep an eye out for anyone who may take advantage of mourners’ vulnerable, distracted states of mind.

    • due dates and amounts of recurrent bills to be paid (monthly, quarterly, annually)
    • local grief support services and resources for now or for later (Check with area hospices and faith-based groups for starting points.)
    • names, contact information, and offers of people who say, “Let me know if I can help with …”

Please note: If you offer, follow up. Don’t wait for the grieving person to call you, because most can’t muster the energy no matter how badly they need to.

    • the kindnesses done by friends, family, neighbors, coworkers …
    • things remembered about the deceased — stories, anecdotes, personality quirks …
  • Return to the top of this list and repeat.

As much as grieving friends need your support in the hours, days, and weeks immediately after a death, mourners also need loving, practical support in the long, lonely months (and years) that follow.

*Before washing any items worn or used by the person who died, PLEASE ask to make sure that will be welcome. If in doubt, don’t. (Many survivors take comfort from holding and smelling items which remind them of their loved one.)

01/18/2017

Grief, PTSD, and Empathy

It’s not about me. It’s not about me. It’s not about me … I chanted aloud when alone, silently while surrounded. The reasoning side of myself knew this grief wasn’t about my grief — no matter how much it felt like it was.

I didn’t know the man who died as last year ended and this one began, but his brother and sister-in-law are my friends.

Shortly after I heard the news, I spoke with my friend. With her was a woman I’d never met before, but my soul recognized her expression, an affect exuding the shock of sudden loss. Just a day and a half earlier, her beloved life partner had collapsed — without warning — in their bathroom. Died without reviving. (As did mine, six years earlier.)

I knew nothing I could say would make it better. How could words — any words — alleviate the agony of their loss?

They couldn’t.

But say something to this newly bereaved woman I must. Must. MUST. MUST. MUST! Must approach — even in her in her unapproachable grief. Must extend sincere condolences — even in her inconsolable situation. Must … say … something …

Yet I — after facing my own similar loss; after networking, conversing with, being befriended by multitudes of widowed and differently bereaved souls; after writing thousands and thousands and thousands of words on the subject of what to say when someone dies (and what not to say) —

I struggled for what to say (and what not to say).

So, I said very little.

“I’m sorry,” I told her, then listened.

After a while, when it seemed appropriate, I said, “My husband also died suddenly.” Remembering the widows who spoke similar words to me, I added, “I don’t know what you’re feeling, but I know it hurts. I’m here to listen.”

She held herself — and her grief — with a quiet dignity. She spoke of her faith in God and how she’s trying to rely upon Him. I admired her attitude even in her anguish.

I remembered similarly drawing strength from my faith during raw, early mourning. My absolute knowledge of God’s love kept (keeps) me functioning. Yet I felt unconsoled and discomforted by those who tried to preach away my sorrow, as if they implied Godly love should negate — rather than enhance — my love-grief for my husband.

I nodded and listened. When she asked me to pray for her, I did. Promised to continue. I still do.

When she apologized for crying, I reassured her she need not. I acknowledged that tears of grief are tears of love. That as she mourned, she need not be ashamed of showing her love in that way.

When we parted, she knew another person outside her family cared about her bereavement.

When I got into my car, I cried for her and all the pain I know she has yet to face. (And I cried for myself as my body and soul felt again the raw pain and shock that enveloped my life six years earlier.)

A few days later, the Saturday morning skies loomed gray the day of the funeral. (As they were for my husband’s, six years earlier.)

Three steps inside the church hallway, my feet slowed. My hands shook. Lungs shrank.

PTSD threatened to do worse if I continued. Empathy insisted I proceed.

I could have turned around. Left the building. Driven away.

The funeral setting felt too familiar.

Like six years ago.

Again.

But it felt like few attended my husband’s funeral.

And I’d gained emotional strength from those who did show up.

And I’d gained physical strength from those who provided food for our family after the burial.

So, I stayed to offer what little support I could.

Despite the uplifting, sometimes hilarious anecdotes shared in the public celebration of this man’s life, and despite the beautiful, spirit-soothing music, my body recognized this was a family’s final, physical farewell to one they cherished.

During the service, I sometimes shook so hard I wrapped my wide scarf around my arms to hide them. My body insisted these traumatic triggers were mine to feel again now (and seemingly forever), but I didn’t wan’t to draw attention to myself.

It’s not about me, not this time. It’s not about me.

photo by Teresa TL Bruce, TealAshes.com

photo by Teresa TL Bruce, TealAshes.com

After the funeral, while the family and closest friends attended the graveside service, several women from two congregations prepared and set out platters of donated food. Sometimes I worked alongside the others in the kitchen. Sometimes I stepped away, seeking solace in solitude.

In the multipurpose cultural hall, empty chairs waited around linen-covered tables. On each stood a vase of cut flowers, also lovingly donated.

I thought about the exhausted relief and despair and closure and uncertainty I felt after my own husband’s funeral. How feeding myself had felt irrelevant until then, but feeding my extended, gathered family after this event became both impossible and essential — and I couldn’t have done it without my church sisters stepping in and caring for us all …

… as my church sisters and I were now doing. When this grieving family returned, we had a buffet large enough to feed the extensive group.

I watched their expressions — grief, relief, exhaustion, hunger, shock, sorrow, fatigue, appreciation — and remembered seeing the same on the faces of my family six years earlier. Many expressed heartfelt gratitude.

Did I thank the women who served my family following my husband’s burial? I’d like to think I did, but much of that day blurs in memory — it’s possible I didn’t. (If so, I’m sorry. Belated thanks to you all, whoever you were that day.)

It would have been easier — emotionally and physically — to leave before the service or not show up at all. But empathy, as painful as it can be, is a wise leader when interacting with the bereaved.

When you have the chance to step forward to comfort your grieving friend, listen. Listen to your friend. Even if it hurts, because it’s not about you.

01/02/2017

Grief after Holidays

You’ve packed lights and ornaments away, hauled your tree to the curb for recycling (or tucked it back into a box), and started (or at least outlined) your battle plan for losing holiday pounds. “The holidays” are past. Whew! It’s time for a return to the security of normal routines … unless you’re grieving.

Emptied of adornments and social obligations, the post-holiday season sometimes leaves mourners feeling more bereaved than before. (photo by Teresa TL Bruce, TealAshes.com)

Emptied of adornments and social obligations, the post-holiday season sometimes leaves mourners feeling more bereaved than before. (photo by Teresa TL Bruce, TealAshes.com)

If your friends are mourning recent losses, the emptiness of bereavement may surge in the post-holiday “normalcy” of unadorned surroundings and cleared social calendars.

Have you ever unwillingly started over? Imagine waking up one morning to discover your contact lists, calendars, medical records, project files, programs, passwords, accounts, data, and personal property were all gone — vanished. Multiply that by a thousand or so, and you might glimpse the disconcerting reset death writes into the hearts and minds of the bereaved. (If a loved one’s or business partner’s death left unknown account passwords or nontransferable titles, this revision upends emotional, mental, and practical matters.)

When my husband died, our family patterns shut down without warning. The agonizing rebooting left no backup files, and those of us left behind faced unfamiliar operating systems written in a foreign language not compatible with our hardware.

In the earliest months after, I observed that others’ lives continued exactly as before. I even recognized myself as more-or-less alive, so in fragmented slivers of my shattered self I (eventually) acknowledged that life continued, sort of. I didn’t want (or need) to hear “life goes on” from those who meant to comfort me. Life for my family was forever altered — our lives did NOT “go on” as they had before.

When loved ones die, “normal” no longer exists. Please, don’t tell a mourning friend “life goes on,” because for their loved one it didn’t; for your friend, life now goes differently.

In the past year, many of you neighbors dropped off casseroles, friends attended funerals, and well-wishers sent notes of condolences to coworkers, family, or even passing acquaintances who lost loved ones. Well done. Thank you for reaching out to comfort and console your grieving friends and coworkers. (On a personal note, I’m forever grateful to those of you who have comforted me and my family by mourning alongside our trials and triumphs through the years.)

Now, whether you did or didn’t step up at soon after your friends’ loved ones died, pardon me for sounding bossy, but GET BACK TO WORK at it. (Please.) Your grieving friends may need your support more now than they did in the earliest days, weeks, and months.

For friends whose loss(es) occurred recently, the blurring fog of shock probably obscured transitions from the old calendar year to the new. As they reawaken to the disorienting world around them — life as they did not know it before — caring gestures of friendship and concern may help them reorder their surroundings. They won’t be ready to rebuild yet, but gestures of kindness (whether messages of ongoing awareness or invitations to interact) will help newly bereaved friends begin to feel the ground under their feet, even if they aren’t yet strong enough to stand upon it.

For friends approaching anniversaries of loved ones’ deaths (whether in the first year or beyond), such demonstrations of caring and commitment are just as important. People need to know their beloved departed ones aren’t forgotten. Let them know you’re aware it has been a year (or two) since their dear ones died. Make note and mention them on birthdays their loved ones won’t be present to celebrate.

Let your friends know you respect their grieving as acknowledgment that love lives on, even past death.

___

(This post is a revised version of 2015’s Grief Reboots after Holidays.)