What to Say at a Funeral or in a Card

Against medical advice, I attended my friend’s memorial service. Most of it.

I left the sanctuary during every hymn — had to — and watched the video tribute through the window. My concussion-injured head (a long, unrelated story) can’t yet tolerate many sounds, including, apparently, music.

Even though my doctor ordered me to “strictly limit all social interaction” while recovering, I needed to attend. It felt important to show up in support of my friend’s family.

Despite my concussion, I also wanted to gather with others who’ll miss my friend, but my desire was secondary to offering his widow, son, and other family members the tangible presence of one more person who cares about their loss.

Having said that, I don’t recommend foregoing doctors’ orders for a funeral service. If you’re possibly contagious, stay away — for now — because the last thing someone grieving needs is additional trauma from already grief-stressed immune systems.

But if you’re physically sound and geographically near enough, show up. If you live too far away or you’re too incapacitated to attend the funeral, send messages of support.

What should you say at a funeral? What should you say in a message if you can’t attend the memorial service?

Keep condolences short and simple. “I’m sorry” can be enough. Acknowledge your awareness of the huge loss your friends now face. Let them know you are thinking of them and, if appropriate to your beliefs and theirs, praying for them.

Share positive memories of the dead loved one. If the circumstances surrounding the memorial don’t seem appropriate, write such anecdotes and send them later.

Offer specific assistance. Even the most sincerely offered “Let me know if I can help” seldom helps someone overcome by the raw, overwhelming nature of grief. When my husband died, I realized people who said this meant it, but I had no idea what I needed. Weeks later, when I began to understand what would have been helpful, I couldn’t bring myself to follow up with them. On the other hand, I could say yes (or no) to targeted offers like “Please let me bring your family dinner Wednesday” or “May I take the kids to the park tomorrow afternoon?” or “I’d like to help you with laundry or dishes or other chores of your choosing around the house Saturday morning if that time works for you.”

Avoid preachy platitudes like “he’s in a better place” or “God must have needed her” or “it was their time to go” or “heaven’s a happier place now with them there.” It’s never wise to use clichéd words as if you’re trying to make anyone else’s losses seem OK.

Avoid saying “at least.” In almost every case, this phrase minimizes rather than validating the breadth and depth of grief.

It’s absolutely all right for the mourners themselves to use these phrases — or any other words they choose — as expressions of how they feel. Even if you disagree with a mourner’s assertion regarding their loved one’s status in the afterlife, showing up in support of grieving friends is not about you, so don’t argue. At all.

Finally, it’s never too late to reach out because there is no “finally” in supporting friends who mourn. Death’s impact on surviving loved ones does not end with the funeral or even after a year or two. While you’ve got the funeral program or obituary notice in hand, make a few notes in your calendar — the person’s birth and death dates, their wedding or other anniversaries, children’s birthdays, etc. — and reach out to your grieving friends in advance of those dates. Many bereaved individuals silently struggle in the days leading up to such commemorations.

The most intense shock of new, raw grief often erodes as the most upfront support from friends and neighbors also wanes. Reaching out to your grieving friends in the months (and years) after the funeral can offer much needed support and encouragement.

Facing Death in the Family

Today was my uncle’s funeral.

I’ve posted seldom since late October, when hospice staff told my aunt to make sure all the family visited within two to three weeks. They didn’t expect my uncle to be with us longer.

When I got the call, my aunt’s soft voice delivered that sentence in a three-fisted punch. The triple blows landed in a tight triangle, right where years before I’d felt grief’s wrecking ball hit mid-gut on my insides. My breath whooshed out as I tried not to cry into the phone:

My uncle.

My aunt.

My cousins.

I didn’t want it to be true. Denial, of course. Didn’t want to think of a world without him here. Selfish, raw, pre-grieving — thinking all about me missing my hilarious, compassionate, faithful uncle. About my kids missing their great-uncle and my dad missing his half-century brother-in-law.

Didn’t want my aunt forced to wear the title Widow. Yes, capitalized. Boldfaced. Italicized. Quadruple-underlined. 800-point font. Thinking all about her — knowing how I’d ached while mourning my husband after 24 years together and not wanting her to feel that. Grieving for what I knew she’d face. Yet knowing I had no idea how she’d feel after more than twice that time with my uncle.

Didn’t want my cousins bereft of their dad. Remembering  how I felt losing — missing — my mom and thinking about my cousins, picturing their pain at losing their dad. Seeing again my children’s grief after their dad died and not wanting that raw ache for my cousins and their kids and grandkids.

All this within seconds of hearing my aunt’s words.

My uncle surprised us all.

Within that hospice-projected two to three weeks, my aunt and uncle’s kids, grandkids, and great-grandchildren all visited with him. Other family members and close friends came too. They shared stories, memories, and love. Said whatever needed saying. Sweet visits, prompted by heartbreaking need.

Beloved uncle, glasses, sour candy, teasing, TealAshes.com

My funny uncle with a piece of candy he didn’t expect to be so sour. (Family photo by Teresa TL Bruce, TealAshes.com)

My uncle’s eyes still twinkled as he teased, and they softened as he expressed love and appreciation. He and his family enjoyed one another through post-prediction milestones: Halloween, his daughter’s birthday, Thanksgiving, his 57th wedding anniversary, and Christmas Day.

Meanwhile, I all but stopped writing. 

How could I post new material about what to say when someone dies while my dear uncle lay slowly dying? Time and again, my grief over his too imminent passing rebooted feelings I experienced while caring for his sister — my mom — as she neared the end of her life more than 20 years ago. In my mind, I was back in Mom’s bedroom, looking on as my uncle — this uncle — arrived in time to tell her goodbye.

But it wasn’t about my feelings. In the days since my uncle’s death, and on this day of his funeral, and in the days, weeks, months, and years to come, it’s about my aunt, my cousins, and their kids. Yes, I’m grieving my uncle’s terminal illness and passing. But my grief is also for them — my uncle’s immediate family. Theirs is the primary, innermost loss.*

Friends and our church family have been thoughtful in their support of offered meals and visits. For now, the family has requested privacy in grief, declining such offers with gratitude for their kind intentions.

In every loss I’ve suffered, the day of the funeral brought a turning point — in some ways, a relief of sorts, unwelcome though it was. Sometimes, the service also, sadly, began the waning of public awareness and outreach. Well-meaning folks assume memorial gatherings bring so-called closure to mourners.

But no. Closure implies an ability to shut the door on grief and walk away. In reality, mourning loved ones lasts much, much longer — which is why it’s so important to reach out a month, two months, six months, a year, and further after someone you know loses a loved one.

In time, we learn to walk with our grief and its connection to the one we (still) love.

In the meantime (and beyond), please keep reaching out.

___

*See  Grief — It’s All in the Family for more about how relatives might experience grief differently.

One scoop of vanilla ice cream in a teal bowl.

Grief Meltdown in the Ice Cream Aisle

I cried over a carton of ice cream. Not while eating a carton — or even a scoop. I cried about a carton of ice cream.

Chocolate Trinity promised to be my grief comfort food (TealAshes.com).

(Yes, my dog eats more carrots than my daughter and I do.)

I cried because I couldn’t find it.  Standing in the middle of the frozen food aisle, my eyes welled up, my nose ran, and my throat got all cry-choke-y. Was it too much to ask the store to have a carton of Chocolate Trinity in stock? It was the only item I wanted for myself when I drove my daughter there.

I’m not usually one to complain, but Publix policy seems to prompt every cashier to ask, “Did you find everything?” I’d never before admitted shopping-list defeat, but as I dried my eyes and sulked my way to the front of the store, I decided this time I’d speak up. The moment someone asked, I’d let my red-rimmed eyes make my petition seem more pathetic: No, I did not find everything I wanted. The only thing I wanted was Chocolate Trinity. And there wasn’t any.

I’m not sure what good I expected it to do. After all, Mom always taught me “you catch more flies with honey than with vinegar” — not that  she could explain why anyone would want to catch flies in the first place — and I’ve tried to follow that approach with people.

For the first time ever in my years of going “Where Shopping Is a Pleasure,” the cashier didn’t ask whether I found everything. Since she didn’t bring it up, I couldn’t. When she bid me a good night, I forced a plastic smile and polite nod, expressions I donned often in the early days after my husband died.

In hindsight, it seems ridiculous even to me, but I cried a bit more in the parking lot.  I sniffled while driving home. While unloading the car. And yet again while not putting away the Chocolate Trinity I didn’t get to buy.

Looking back on my ice cream mini meltdown, I realize it wasn’t  the missing ice cream that hurled me into distress at the drop of a hat — er, drop of a flavor. It was the loss — the tiny, little loss — that amplified the grief behind the reason I wanted that Chocolate Trinity.

July is one of my grief minefield months, and I wanted ice cream — that ice cream — as a grief-trigger comfort food.*  When I searched every shelf of that frozen food aisle and looked behind every container but found nary a single carton of the one I wanted, it meant I found no comfort.

My husband died nearly seven years ago. I seldom cry over his death now — after years — but sometimes it still gets to me. Times like the approach of my wedding anniversary. Times when I’m briefly stirred back inside the newly bereaved, cry-without-warning emotions of the first year and a half (or more) of new widowhood.

When grief is raw, grocery shopping hurts. Everyday reminders of the loved one’s favorite foods make meal planning and cooking difficult. It’s hard enough when your body is mourning to remember you need to eat without seeing reminders that your deceased dear ones no longer eat anything.

One scoop of vanilla ice cream in a teal bowl.

When grief triggers a desire for comfort food, ice cream is ice cream — but vanilla isn’t Chocolate Trinity. (photo by Teresa TL Bruce, TealAshes.com)

In Grief and Groceries, Part 1, I shared why it’s so helpful to bring a family food before (and after) a funeral. For a list of specific, food-related ways to offer condolence and comfort to your friends after a death, please see Grief and Groceries, Part 2.

As for me, I’ll have to make do with vanilla. For now.

___

*After my mother’s death, my comfort food of choice was chicken-broccoli-rice casserole — her recipe for chicken-broccoli rice casserole. Is the ice cream I wanted a healthy coping device? Of course not, though I could make an argument that it’s less harmful than some.

 

How to Help after a Death

The death of a loved one shocks those left behind. Whether the loss is anticipated after long illness or utterly unexpected, the bereaved are seldom emotionally prepared. Even those who knew death was coming (and already made final arrangements) have no idea of the overwhelming tasks to be done after a loved one’s passing. Many can’t be delegated, but friends, neighbors, and coworkers can — and should — offer help where possible.

Within minutes or hours, new mourners must answer overwhelming questions and make difficult decisions:

  • Will organs (or the body) be donated for transplants and/or study?
  • What were the circumstances of the death? The day(s) leading up to it? (If death wasn’t expected, police and/or the medical examiner’s office may demand ones far-reaching, deeply personal answers.)
  • Who will move the person’s remains — and to where?
  • Who should make such decisions? (Does anyone know if there’s a will and/or an appointed executor?)

The deceased might have expressed clear, final wishes before his or her death. Those left behind must deal with implementing — or ignoring — such requests.

Within hours or days, survivors must create or enact plans: 

(photo by Teresa TL Bruce, TealAshes.com)

  • Will the loved one’s body be buried or cremated? Where? When?
  • Will there be a private or public memorial service before the body’s disposal? After?
  • If so, will there be an open-casket viewing?
  • Will survivors hold a formal service in a church, synagogue, or mortuary? Or will they gather informally inside a private home (whether that of the deceased or of survivors or friends)? Or will they meet at a park, restaurant, beach, roadside …?
  • Who will arrange — and pay for — all this?
  • Who needs to be notified for personal reasons? How can they be reached? Who will tell them, and how much (or how little) will be shared about the circumstances of the death?
  • Who needs to be notified for financial and/or legal reasons (partners, employers, employees, suppliers, customers …)?

Please note: These decisions belong to those closest to the deceased (those in the innermost rings of grief ). The role of everyone else is not to second-guess but to support. If you disagree with the way or the timing or the manner of their choices, I’m sorry, but it’s not your place to say so. (The adage “least said, soonest mended” fits.)

Within hours or days, loved ones must also address legal matters: 

  • custody and care of surviving dependents (children, disabled adults, elderly relatives, pets)
  • payments of debts (mortgages, car payments, credit cards, medical bills yet to arrive …)
  • payment of and transferal of ongoing accounts including rent, utilities, health insurance for survivors …
  • notification of life insurance companies, if applicable
  • notification of banks or credit unions
  • notification of federal agencies (e.g., the U.S. Social Security Administration and the Internal Revenue Service)
  • notification of credit bureaus (to prevent scumbags from accessing the deceased person’s credit, etc.)

And who knows where such information is? If bills were paid electronically, does the family know how to access the accounts? Will linked accounts for auto-pay bills contain enough to meet immediate, ongoing needs?

Meanwhile, while the loved one’s life has ended, survivors’ lives must go on. But don’t say that. I repeat — DO NOT say “life goes on” to the survivors. Instead, help them. You can:

  • Pick up and drop off
    • meals and snacks
    • groceries
    • prescriptions
    • kids in carpool
    • relatives flying in and out
    • dry cleaning
    • paper goods (tissues, toilet paper, paper towels, disposable plates …)
    • gift cards and/or cash
    • notes of love and awareness
  • Pitch in
    • wash clothes* and bedding* (PLEASE see note at bottom!)
    • do dishes*
    • bathe pets
    • clean the car
    • take the trash out
    • clean and shine the family’s shoes*
    • rake, water, or weed the yard
    • sweep the front porch or wash the windows
    • read to, play with, and offer to babysit children
    • listen
    • house-sit during publicly advertised services
  • Make a list — a notebook with pockets and dividers might be helpful
    • local funeral homes, services, prices (It will be easier for you to make such calls and create a comparison list than for your friends while they’re newly grieving.)
    • contact information (phone, website, and physical addresses) for tending to
      • motor vehicle title(s)
      • house deed/rental agreement(s)
      • bank and credit card accounts
      • utilities (electricity, water, gas, phone, internet …)
      • subscriptions (newspaper, magazines, movie services …)
      • insurance companies (auto, health, life …)
      • credit bureaus (to prevent identity theft)

Please note: Only the closest, most trusted individuals — if any — should help in any way that involves actual account numbers. Keep an eye out for anyone who may take advantage of mourners’ vulnerable, distracted states of mind.

    • due dates and amounts of recurrent bills to be paid (monthly, quarterly, annually)
    • local grief support services and resources for now or for later (Check with area hospices and faith-based groups for starting points.)
    • names, contact information, and offers of people who say, “Let me know if I can help with …”

Please note: If you offer, follow up. Don’t wait for the grieving person to call you, because most can’t muster the energy no matter how badly they need to.

    • the kindnesses done by friends, family, neighbors, coworkers …
    • things remembered about the deceased — stories, anecdotes, personality quirks …
  • Return to the top of this list and repeat.

As much as grieving friends need your support in the hours, days, and weeks immediately after a death, mourners also need loving, practical support in the long, lonely months (and years) that follow.

*Before washing any items worn or used by the person who died, PLEASE ask to make sure that will be welcome. If in doubt, don’t. (Many survivors take comfort from holding and smelling items which remind them of their loved one.)

Confused by Grief

If your friends grieve lost loved ones, they may show confusion. Some writers have compared the memory loss of bereavement to symptoms of dementia. (In the months after my husband’s death, I got lost within my own neighborhood more times than I counted.) Why does deep sorrow cause such confusion?

Grief tips things sideways and turns them upside down. (photo by Teresa TL Bruce, TealAshes.com)

When a loved one dies, survivors’ lives tilt, tumble, spin. Familiar routes bewilder, and expectations swirl away. Long-term plans shift, dreams evaporate, and unforeseen obstacles loom. Is it any wonder mourners might act muddled?

Don’t blame the bereaved for being baffled. Rather, summon your empathy and extend compassion toward their confusion.

Before you berate a disheveled, bereaved widow for getting her children to school late or forgetting to bring cupcakes to the XYZ fundraiser at work, stop. Instead, acknowledge what she has done right: She got herself (and children) out of bed and took the children to school before showing up at work. (That may sound simple, but in the middle of mourning, it’s not.)

Next, consider the upheaval in her life: Suddenly, she’s a single parent, and she’s exhausted not only from caring for her children’s needs but from grieving, which drains a person in every way. Her deceased partner’s income no longer contributes to the family budget (maybe the cost of cupcakes is too much now), and she may be facing massive funeral, medical, and legal expenses you can’t begin to imagine (unless you’ve had to do the same). But her loss is about far more than finances, although that alone is often significant. She’s also lost her surest source of physical and emotional support. Friends and even family may stand near her, but she’s alone while crying through the night’s insomnia. In the morning, she can’t stand the emptiness in her swollen eyes, so she avoids the mirror while running a hand over her head to smack down the worst of her toss-and-turn hair.

If, after walking a metaphorical mile in her mourning slippers, you still feel judgmental toward that widowed mom, you’re the one who’s confused.

Before you condemn a grieving colleague for collapsing in the middle of a conference call or pleading for a personal day, stop. Instead, remember that people matter more than products, and acknowledge that beneath his position, he’s a person. Whether he and his partner have lost a child or whether he’s just learned his parent’s condition is terminal, his grief will continue beyond the funeral or that phone call.

Grief triggers — dates, events, songs, situations — don’t fit into an after-hours locker to release when convenient. They can’t be scheduled for the off season. They seldom give advance notice, and they can take you down — overwhelm you fully — before you can so much as say, “Shouldn’t you be over that by now?” (Note: Never, ever, ever say that — not even to yourself if you’re mourning. It won’t help. Trust me on this.)

The Grief Monster attacks without advance notice, sending its triggers when and where and how it will.

Imagine working with efficiency, expecting the promotion and raise you’ve always dreamed of. And then, a slight twinge in your gut warns that something you ate disagreed with you. The next moment, you’re running for the bathroom. Besides gastrointestinal distress of every kind, you’re sweating from a fever, shaking with chills, and erupting in boils across exposed skin. Several bones and organs must be trading places.

Meanwhile a supervisor followed you into the restroom, not to dial 911 but to demand, “How soon will you return to your desk? What time will you be in tomorrow? And why haven’t you finished today’s work yet? I expected better of you.”

That’s (a little) like working through grief.

Grieving wreaks havoc with concentration. Given time, understanding, and compassion, mourners’ confusion will clear. They will learn to function again, and will learn — eventually — how to move forward with altered lives.

Meanwhile, ask yourself this: Will you support your friends and coworkers through the rough, confusing process of mourning? Or do you remain too confused by grief to show you care?