If your friends grieve lost loved ones, they may show confusion. Some writers have compared the memory loss of bereavement to symptoms of dementia. (In the months after my husband’s death, I got lost within my own neighborhood more times than I counted.) Why does deep sorrow cause such confusion?

Grief tips things sideways and turns them upside down. (photo by Teresa TL Bruce, TealAshes.com)
When a loved one dies, survivors’ lives tilt, tumble, spin. Familiar routes bewilder, and expectations swirl away. Long-term plans shift, dreams evaporate, and unforeseen obstacles loom. Is it any wonder mourners might act muddled?
Don’t blame the bereaved for being baffled. Rather, summon your empathy and extend compassion toward their confusion.
Before you berate a disheveled, bereaved widow for getting her children to school late or forgetting to bring cupcakes to the XYZ fundraiser at work, stop. Instead, acknowledge what she has done right: She got herself (and children) out of bed and took the children to school before showing up at work. (That may sound simple, but in the middle of mourning, it’s not.)
Next, consider the upheaval in her life: Suddenly, she’s a single parent, and she’s exhausted not only from caring for her children’s needs but from grieving, which drains a person in every way. Her deceased partner’s income no longer contributes to the family budget (maybe the cost of cupcakes is too much now), and she may be facing massive funeral, medical, and legal expenses you can’t begin to imagine (unless you’ve had to do the same). But her loss is about far more than finances, although that alone is often significant. She’s also lost her surest source of physical and emotional support. Friends and even family may stand near her, but she’s alone while crying through the night’s insomnia. In the morning, she can’t stand the emptiness in her swollen eyes, so she avoids the mirror while running a hand over her head to smack down the worst of her toss-and-turn hair.
If, after walking a metaphorical mile in her mourning slippers, you still feel judgmental toward that widowed mom, you’re the one who’s confused.
Before you condemn a grieving colleague for collapsing in the middle of a conference call or pleading for a personal day, stop. Instead, remember that people matter more than products, and acknowledge that beneath his position, he’s a person. Whether he and his partner have lost a child or whether he’s just learned his parent’s condition is terminal, his grief will continue beyond the funeral or that phone call.
Grief triggers — dates, events, songs, situations — don’t fit into an after-hours locker to release when convenient. They can’t be scheduled for the off season. They seldom give advance notice, and they can take you down — overwhelm you fully — before you can so much as say, “Shouldn’t you be over that by now?” (Note: Never, ever, ever say that — not even to yourself if you’re mourning. It won’t help. Trust me on this.)
The Grief Monster attacks without advance notice, sending its triggers when and where and how it will.
Imagine working with efficiency, expecting the promotion and raise you’ve always dreamed of. And then, a slight twinge in your gut warns that something you ate disagreed with you. The next moment, you’re running for the bathroom. Besides gastrointestinal distress of every kind, you’re sweating from a fever, shaking with chills, and erupting in boils across exposed skin. Several bones and organs must be trading places.
Meanwhile a supervisor followed you into the restroom, not to dial 911 but to demand, “How soon will you return to your desk? What time will you be in tomorrow? And why haven’t you finished today’s work yet? I expected better of you.”
That’s (a little) like working through grief.
Grieving wreaks havoc with concentration. Given time, understanding, and compassion, mourners’ confusion will clear. They will learn to function again, and will learn — eventually — how to move forward with altered lives.
Meanwhile, ask yourself this: Will you support your friends and coworkers through the rough, confusing process of mourning? Or do you remain too confused by grief to show you care?