Never Tell Mourners You Know How They Feel

Yesterday I heard the umpteen-hundredth expression of “I know what you’re going through.” I felt as angry this time as I have every time well-meaning people sympathized with the same sentiment over the last three and a half years. Equally infuriating is hearing “I know exactly how you feel.”

stop telling mourners you know how they feel, grief, teal scarf, hand stop, orange tree, TealAshes.com

Stop telling mourners you know how they feel — even if you think you do. (photo of and by Teresa TL Bruce, TealAshes.com)

No, you don’t.

I’ve attempted civility by biting my tongue. (Yesterday I bit my lips together, too.) When in person, I’ve tried to neutralize my facial expression and body language, and over the phone I’ve modulated my voice with care. Grief (and repeated experience over and over and over) can inspire Academy Award-worthy performances, I’ve learned.

Inside my head, though, each time someone tells me they “know” how I feel, my honest response is more visceral than a simple “No, you don’t.” Fight-or-flight takes over. My heart hammers as claws and fangs extend, my legs tense as if readying to spring, and my mouth screams, snarls, and spits the red-inked, italicized, underlined, highlighted, bold-faced, all caps reply: NO! YOU. DON’T. KNOW!

Even at my most feral moments, I acknowledge that most of those who say such things are trying to relate their pain to mine. They want to empathize, which is a good thing. Their claims, however, do the opposite. Asserting their acquaintanceship with my deeply personal pain and my struggles through grieving minimizes the unique nature of my loss, and minimizing a mourner’s experience is never a good thing. Never. Not ever.

Every relationship is unique, so no two losses are the same. When a person loses a loved one, that loss colors every aspect of life. It creates irrevocable change. It is devastating and overwhelming and pervasive and personal. When I was newly widowed, very few widowers or widows made such a claim to me. Instead, they acknowledged aspects of my loss that they didn’t share. Rather than minimizing my experience by comparison to their own, they validated the multifaceted components of my overturned, grief-ridden world.

Need an example of what offered helpful acknowledgement rather than hurtful comparison? Here are a few:

  • “I can’t imagine what you’re going through. It must be awful that you didn’t have the chance to say goodbye.”
  • “I’m so sorry you’re going through this. I know it isn’t the same, but I know how badly I hurt over my husband’s death.”
  • “I wish I could say something to make it better, but I know my words can’t help. I’m here to listen to you.”
  • “When my husband died we’d already raised our kids and retired. I can’t imagine what this is like for you.”
  • “I lost my [loved one of whatever relationship], but I know it isn’t the same. I’m so sorry.”

As I recalled and wrote the examples above, I thought, “How bleak they sound …” The truth is that in the bleakest of life’s circumstances — the loss of a loved one — the most easily absorbed consolation comes in compassionate yet dispassionate commiseration. There will be time for cheering and lightening in the weeks and months and years to come (so stick around to help provide that in its eventual time), but in the meantime, in the immediacy of the misery of the loss, acknowledging the darkness will help your friend adjust better than stories of how you made it through your own dark times — unless your friend asks for them.

You don’t know what a mourner is going through — even if you think you do. In fact, the same should be said of other sources of trial and bereavement in life. Death isn’t the only cause of grief; a true friend will acknowledge the unique, acute, life-altering nature of the bereaved’s pain.

Michelle L. wrote You Don’t Know What You Don’t Know for the Segullah.org blog on April 17, 2014. While her writing addresses other kinds of life trials facing “broken and struggling families,” her admonitions equally apply to comforting and supporting the bereaved. With her permission to share this, I’m quoting Michelle L.’s main points below, but please visit her post (http://segullah.org/daily-special/you-dont-know-what-you-dont-know/) to see the full text.

  1. If you read nothing else, remember this: extend love; refrain from judgment.
  2. Don’t even talk about taking sides. … When a family is destroyed, there isn’t a side to take.
  3. You don’t know what you don’t know. Don’t make assumptions. 
  4. Offer kindness to those who are broken. The very best words to say: “I’m so sorry you are hurting.”
  5. Avoid trite phrases. 
  6. Your experience doesn’t translate into mine. 
  7. Don’t make assumptions about anyone’s spiritual state. 
  8. Statistics don’t matter. 
  9. Don’t offer advice or chastisement. 
  10. Talk about other subjects. Look beyond the wounds to the whole person. 

Malaysia Airlines Flight 370, the Washington Mudslide, and Other Tragic Headlines Bring Grief Home Again 

One look at grieving faces on the TV news sucks me backward to 3 1/2 years ago. The agonized sobs in sound bites shove me once more into that bleak, table-sized, hospital waiting room. Again I feel the doctor’s unthinkable, impossible, unbearable words rip into my heart and shred my world. In the days, weeks, and months that followed that moment, one odd symptom of my grief was that I couldn’t bear looking in the mirror. It only took a glance to see the grief that covered my features more completely than any mask could do. Mourning permeated my pores and rewrote the face they formed.

In earlier years I’d known families forever altered by publicly acknowledged deaths. Unavoidable traffic accidents and, in one case, intentional homicide, made their personal, private bereavement subject to local news coverage.* I’d witnessed their grief up close, but I shared only a thin shadow of a sliver of the pain of their losses. I remembered how I’d felt after the expected passings of my grandparents — and my mother — and after the unexpected death of my young adult cousin. I knew my own pain, but I also knew it differed from those families’ pain in their losses.

Now, in the present, I don’t know any of the  passengers and crew who went down with Malaysia Airlines Flight MH370; I’m not acquainted with any Washington residents impacted by the massive mudslide. Yet I recognize the faces of the survivors. I once wore similar expressions of shock and horror. I’ve felt that intense, disbelieving grief that colored both the appearance and the perceptions of my eyes.

Even so, I do not claim to understand their losses. I do NOT understand their losses. Even other survivors who share the same tragic circumstances alongside them do not fully understand one another’s losses, because every loss is unique.

Let me repeat: EVERY loss is unique. Some aspects of grieving are universal, though. Remember these points when your friends grieve lost loved ones:

  1. Acknowledge the loss. (A simple, sincere expression of “I’m sorry” is one way.) Follow up with them over the lonely weeks, months, and years ahead, particularly around the date of the death. Let them know you remember their loved ones, too, and that you remember the significance of the timing.
  2. Don’t make their loss about you and your woes. Supporting the bereaved means listening, not counseling, advising, comparing, or admonishing. Every person grieves differently, and such un-listening communications invalidate the bereaved for their ways. Don’t feel the need to fill contemplative silences, either. (What you perceive as uncomfortable may be comforting simply because you are there.)
  3. Find specific, physical ways to show your support, then act on them. Whether families are in shock over a sudden death or drained from the exhaustion of care-taking prior to an expected death, survivors will find it difficult (if not impossible) to carry out the day-to-day tasks of living. Even if they realize they need help, they may not be capable of asking for it. Asking, “Do you need any help?” is likely to get a negative reply, even if the need is dire. Lend a hand (with meal preparation, grocery shopping, laundry, child care, transportation, yard work, car maintenance, dish washing …). Don’t ask, “Can I help you with ___?” Instead say, “I’d like to help you with ___. Is today okay, or would it be better [give a specific alternative time]?”
  4. Avoid platitudes; bite your tongue on most of the “condolence” phrases that come to mind. To grieving ears they sound trite and insincere. (Some are even offensive, though their speakers intend them kindly.) To the bereaved, life does not “go on” as it did before, the cemetery or crematorium is not “a better place” for their loved ones, and whether or not the deceased is “at peace” does not diminish the survivors’ sense of loss.
  5. Let them know your thoughts are ongoing. Grieving is difficult, painful, lonely work, and it can help to know others are aware of that. Be specific in expressing your support:
    “I’m thinking of you and your family daily.”
    “You’re in my prayers.”
    “My Thursday morning prayer group will pray for you every week.”
    “I’m sending positive energy your way during my daily walks.”
  6. Where appropriate, offer financial support. Even small sums can make a big difference for families struggling to pay funerary costs and adjust to a lost source of income, too.
  7. Ask if they’d like to tell you about their loved ones. Give them “permission” to talk about them and say their names. Sometimes people fear that bringing up the name(s) of the deceased will bring sorrow, but in most cases the opposite is true. Offer the bereaved the chance to talk about their feelings if they wish, but don’t badger them into conversation.
  8. Don’t push your expectations of timing onto grieving survivors. Avoid words such as “still,” “already,” “yet,” “by now,” or “when.” Grief has no timetable, and grieving takes much longer than most people realize unless they’ve experienced a similar loss. Even then, some relationships, because of private concerns, may leave more complex grief issues to be resolved than others.
  9. Remember that nothing you do will “fix” their grief. You can’t bring back their loved one or make their lives “normal” again. Normal is gone. All you can do is offer your unconditional support, understanding, and strength as they make the most difficult adjustments of their lives.
  10. Repeat all of the above. The so-called “stages” of grief wax and wane. As bereaved family members slowly adjust to the shock of their losses, new situations and circumstances will arise that send them back to earlier, more intense phases. Your long-term, ongoing support will be as important in the future as your immediate actions will be now.

___

*See Grief Is Not a Spectator Sport

 

Valentine Greetings for the Grieving

Holidays and other special occasions hurt when you’ve lost someone you love. Valentine’s Day is no exception.

When the love of your life has died, pre-Valentine’s advertising seems cruel. Perfect gift boxes from Jared and kisses beginning with Kay mock survivor’s lonely wedding rings and abandoned lips. Hallmark video vignettes leave tear marks. Plush teddy bears (or lace teddies), chocolate-covered strawberries (or chocolates), intoxicating aromas of roses (or colognes), intimate dinners out (or in) for two … Whatever romantic traditions a couple may have shared, reminders are everywhere that two are now halved into — rather than joined as — one.

Anyone who has lost somebody they love — parents, children, siblings, friends — not just romantic partners, can feel agonizing resurgence of “old” grief around the most heart-oriented part of the year. In my childhood home, Mom made heart-shaped pancakes and colored my milk pink every Valentine’s Day. She died nearly two decades ago, and I still ache for her — as well as for my late husband — every February 14.

For those whose grief began more recently, the already excruciating pain of loss is sharpened by the onslaught of all things about the holiday. Almost as devastating as the loss itself is the sensation of being forgotten, abandoned, or overlooked.

So what can you do to help your friends whose loved one has died? By telling your friends you’re aware of their pain on this holiday (and others!), you’ll alleviate some of that loneliness.

Instead of wishing a grieving widow(er) or other mourner “Happy Valentine’s Day,” express something that better reflects your awareness of the loss. 

Here are some helpful things to say to those suffering any bereavement — not just to those who’ve lost a life partner:

valentine-candy-heart

There’s a piece missing from this candy-filled heart. (photo by Teresa TL Bruce, TealAshes.com)

  • I know this is a difficult Valentine’s Day for you. You are in my thoughts and prayers.
  • You are in my thoughts this Valentine’s Day.
  • Thinking of you this week.
  • Avoid saying “at least,” which diminishes the importance of the loss. Never, ever say it. Your purpose is to acknowledge the source of the grief, not gloss it over or otherwise minimize it.

Gestures are great, too, and they don’t have to be big. If you can’t bring yourself to address the loss directly in words, you can indeed show your concern and awareness — literally, in deeds:

  • invitations to lunch/dinner at your home or a restaurant
  • invitations to do ____ [something!] with you
  • small gifts (a flower, a plant, a candy bar, a funny card … whatever you think may be of interest)
  • completion of a chore (rake the yard, wash the car, walk the dog, shine shoes together, do a load of laundry or dishes …)

Whatever you choose to do for your grieving friends this Valentine’s Day, thank you for doing it. Thank you for acting to comfort their broken hearts on this day honoring love.

___

Please note: I have no relationship of any kind with Hallmark or Jared or Kay jewelers — beyond my deep seasonal aversion to their advertising campaigns (as explained above).

MLK Jr., Kennedy, and Me

On Monday, January 20, the US acknowledges the lifework (and untimely death) of Rev. Dr. Martin Luther King, Jr. in a national day of service. While it’s important to honor his dream and further its fulfillment, my thoughts drift from his public role to his personal identity. Yes, he was a dedicated civil rights leader, but above that he was a son, a brother, a husband, a father. When he was murdered, he left behind a grieving family.

Of course, the King family isn’t the only family to have suffered public awareness of (and participation in) private bereavement. Five years earlier, First Lady Jackie Kennedy received hundreds of thousands of condolence letters after her husband’s assassination. Last week they were released to the public. I’m not surprised that she kept them. I’ve kept every note (both handwritten and electronic) written to me after my husband’s death.

Both Mrs. Kennedy and Mrs. King grieved their personal losses in public. They lost far more than a public figure; each widow lost her husband, and their children lost their fathers.

For as long as I can remember, I’ve been touched by images of the young widow Kennedy and her son saluting his father’s casket. Emotion has always welled up when I’ve heard and read the stirring words of the late Reverend Doctor King’s “I Have a Dream” speech. Now that I’m widowed, too, I see that the legacies of these men who changed our nation are inextricably enmeshed in the grief their families suffered. These images and words tug at my empathy. Yes, I honor their legacies, but that honor is both tainted and hallowed by my own understanding of what it is to grieve not a leader but a loved one.

During this week’s Day of Service, many worthy causes deserve your time and attention. I don’t mean to discourage anyone from volunteering with any organization or at any event. May I suggest you consider instead serving individuals who’ve suffered the loss of a loved one? Whether the loss is recent or “old,” whether the survivor is someone you know well or only know “of,” whether you reach out to children who’ve lost a parent or to a parent who’s lost a child, do something to show you care.

Sometimes it’s good to join forces in large groups to elicit change when we “have a dream.” Sometimes, though, we need to reach out one-on-one to exemplify “the brotherhood of man.”

Grief Is Not a Spectator Sport

Grief is not a spectator sport. I began writing this weeks and weeks ago but struggled with the attitude my earlier drafts conveyed. Recently, though, I was inspired by a post written by Megan Devine entitled Have You Been the News? When Private Pain Is a Public Spectacle.”  [I hope you’ll take time to read the insightful telling of her experience and outlook.]

I used to watch, read, and listen to news around the clock. I felt for people whose lives were impacted by tragedy. I offered prayers in their behalf. I loaned my (admittedly scant) resources toward alleviating their sufferings or helping others in similar circumstances.

In January 2006, “the news” became more personal. I’d known Amber Peck — a bright and loving, cheerful and inquisitive young woman — through my friends, her brother and sister-in-law. The first time I heard newscasters report on missing campers in the Ocala National Forest, I didn’t hear their names, but I nevertheless offered a prayer for them and their families. It wasn’t until the next day I learned Amber was one of the two.

News coverage that once fingertip-touched my heart into a skipped beat now threw it into unfamiliar pounding. From that moment on, news reports of missing persons have meant recalling the unbearable pain of uncertainty. I witnessed tiny fragments of what Amber’s family experienced during those agonizing (yet hopeful) days before she and her friend were found. After their untimely deaths, I witnessed her family’s suffering up close. I grieved for their loss,  and I grieved Amber for myself, too. 

In the years that followed, I still read or listened to the news. However, I all but stopped watching broadcasts — tuning in only for the weather — because I couldn’t bear seeing victims’ or survivors’ eyes. Watching “real life” news stories meant witnessing “real life” loss, and I’d learned a friend’s fraction of that pain. Even features with positive outcomes elicited shameful envy. While I rejoiced over reunions for the “lucky” story-of-the-day families, the finality of the Pecks’ loss left me “jealous” in their behalf. 

My aversion to the news intensified after my husband died. Where news organizations reported causes of war, terrorism, natural disasters, crashes, and crimes, I heard and saw stories of grieving survivors. I wept for the dead, but I sobbed for their loved ones.

The next time you hear about breaking news, chances are the “real life” story is of breaking hearts, forever changed. If you know the family, do offer your condolences. Share memories of their loved one. Be with them in body and spirit — and remain with them long after the cameras and recorders have clicked off.