How to Filter What You Say for Others’ Comfort

The ones at the center of the ring of loss/grief/suffering can dump whatever they want into outer rings. Those outside the core may dump into larger rings, but ONLY COMFORT goes from an outer to an inner ring.

Ring Theory of Kvetching, Illustration by Wes Bausmith

When you’re upset over the death of someone dear to you and dear to others around you, it can be difficult to filter what you say to whom. A little over a week ago, a reader on another blog* shared this illustration of “Comfort IN, Dump OUT” as expressed by Susan Silk and Barry Goldman in the Los Angeles Times post “How not to say the wrong thing.”  (Please read the full article at http://articles.latimes.com/2013/apr/07/opinion/la-oe-0407-silk-ring-theory-20130407)

The concept is simple. The center of the “Ring of Kvetching” is the person to whom the bereavement, illness, crisis, or other distress belongs — the patient, the dying, the widow(er), the orphaned, the laid-off, the divorced, the ripped-off, etc. People affected in peripheral ways — immediate family, extended family, closest friends, other friends, neighbors, coworkers, etc.–are in the outer rings.

Quoting the post by Silk and Goldman:

“When you are talking to a person in a ring smaller than yours, someone closer to the center of the crisis, the goal is to help. Listening is often more helpful than talking. But if you’re going to open your mouth, ask yourself if what you are about to say is likely to provide comfort and support. If it isn’t, don’t say it. Don’t, for example, give advice. People who are suffering from trauma don’t need advice. They need comfort and support. So say, ‘I’m sorry’ or ‘This must really be hard for you’ or ‘Can I bring you a pot roast?’ Don’t say, ‘You should hear what happened to me’ or ‘Here’s what I would do if I were you.’ And don’t say, ‘This is really bringing me down.'”

If everyone applied such a “comfort IN, dump OUT” filter, it would be much easier to support one another through all kinds of grief, not just due to the death of a loved one but to other losses as well.

It can be tough to see which ring is closer to the center than your own.

It can be tough to see which ring is closer to the center than your own.

Within grieving families, though, it isn’t always easy to figure out — or remember — whose pain is at the center of the rings. Families are filled with primary relationships that could all be seen as the innermost rings:

  • spouse — spouse
  • parent — child
  • sibling — sibling

Also important are these other familial relationships:

  • grandparents — grandchildren
  • aunts/uncles — nieces/nephews
  • cousins
  • godparents
  • “like family” or “family by choice” friends

Loss is loss. If you’re in the inner rings, try to remember that those closest to you and your departed loved one are also hurting. Be gentle with each other’s feelings. Try to think before you speak, especially in response to comments that seem hurtful or insensitive to your own loss. If you’re not sure whether the person you’re about to unload on is in a broader, more “distant” ring than you, err on the side of caution, offering only your condolences and willingness to listen.

___

*Many thanks to Ana of the Nine+Kids for sharing the Los Angeles Times story and graphic in her comment on my guest blog post at The Sister, the Beast, and the Invitation to Love

Don’t Bury the Living with the Dead

One aspect of grief that blindsides many mourners is the sensation of being forgotten after the earliest phase of their loss — as if they died, too. Immediately after a death, an amazing outpouring of loving support comes from family, friends, coworkers, and acquaintances. It is wonderful, but it fades away. As time passes the bereaved are still making tremendous, painful adjustments while their friends’ unchanged lives shift back into “normal.” Grieving survivors often feel as if no one cares for them anymore.

I’ve networked with thousands of widows and widowers since my husband’s death, so I’m drawing this example from my experience with this population of mourners (though the principal of post-funeral isolation applies to other losses as well). Bereaved spouses often find themselves no longer asked to join other couples they regularly socialized with before losing their partners. I’ve heard widows say they felt as if married friends didn’t trust them around their husbands anymore. (“As if I had any interest in someone else’s hubby while grieving and wanting my own!”) I’ve heard widowers say they felt as if they no longer mattered to anyone without their late wives. (“I guess the people I thought were ‘our’ friends were really just ‘hers.'”) I’ve heard widows and widowers from their 20s to their 80s say they “lost” not only their spouses but their friends, too. (“After my husband [or wife] died, it’s like I died to our friends, too.”)

Even if you’re afraid of saying “the wrong thing” to a friend who is “still” grieving, saying something — saying anything — is better than saying nothing at all. After my mother’s death I made the mistake of assuming that Dad would hurt more if I mentioned her to him than if I let him “forget” the pain of her loss. I held debates with myself on significant dates every year. I was hurting that she wasn’t with us, but what if he’d forgotten it was her birthday or their anniversary? Would my saying something about it make him remember and feel worse? It was ridiculous (and hypocritical) for me to think so, because I found such consolation in having others speak of her!

Between the bereaved and those not directly involved in that loss, a greater gulf can separate good intentions from the ability to offer meaningful, long-term consolation. Communication is better than assumption. In the weeks and months following the loss, ask the bereaved what support would most benefit them. Listen, then ask again a few weeks later, too, because they may not know themselves, and if they do the answers will often change.

It wasn’t until I began recovering from the initial shock of my husband’s death that I realized an inkling of my foolish assumption. I wanted people to remember his birthday as much as I’d wanted (and still want!) them to remember Mom’s. I didn’t feel like celebrating my wedding anniversary — our 25th was the first I faced without him — but I needed to have it acknowledged.

Whether your friend’s loss is recent or not, jot down some dates in your calendar now: the deceased’s birth and death dates, your friend’s birthday (and anniversary, if applicable). If you don’t know the dates, ask. Make reminders to acknowledge the dates when they approach. During the first year, let your friends know you’re thinking about them as “that” day of each month approaches. You don’t have to say why (unless they ask), but it will boost their spirits during tough times.

 

Don’t Say “Happy New Year” after a Death

Do I wish my grieving friends “Happy New Year?” There are more helpful things to say, depending on how long it has been since their loved ones died.

If your friend’s loss is recent (and by “recent” I mean within a year or even up to 15 months), then no. “Happy New Year” is probably not the right thing to say in the first year (or two), even though you do wish your friend to be happy. Grief is not a happy feeling, but when it is new and raw it is the feeling your friend needs acknowledged. More thoughtful responses will be better received. Some things I appreciated hearing as a “new” widow of three months:

  • “I wish you well in the year ahead.”
  • “I know it is difficult starting this new year without him. I miss him, too.”
  • “Would you like to talk about how you two usually celebrated New Year’s Eve together?”
  • “We’d love to have you welcome in the new year among friends. Would you like to join us?”
  • “I’m sorry he isn’t here to begin this year with you.”
  • “You’re in my thoughts this New Year’s Eve. I know it isn’t the same.”

If the loss is more recent, the bereaved may not want to be included in “party” atmospheres — they are hurting too much to celebrate — but it is essential to invite them! Whether they accept your invitations or not, it is better for grieving souls to turn down a dozen invitations to social gatherings than not to receive them at all. Even if they repeatedly refuse your invitations, KEEP ASKING.

As the world celebrates moving forward from one year’s date to the next, those mourning the loss of loved ones who died in the “old” year face the devastating reality that their dear ones will never “touch” the new year. Even those who have already spent nearly a year adjusting to their changed lives will face a new 365-day period of acknowledging their lack. For weeks, maybe months, every time a widowed spouse pens the year onto a check or a parent-bereft child painstakingly pencils the date on a school assignment, a grieving soul feels the “betrayal” of hand and tool writing a time their loved ones will not experience with them.

If your friend’s loss struck longer ago (and by “longer ago” I mean at least a year or more), then “Happy New Year” may be a welcome greeting. If your friend is moving forward,  taking steps geared toward the future, finding joy and fulfillment in life again, then by all means say “Happy New Year!” But be sensitive to how your friend is really feeling. Some who mourn lost loved ones may “look” like they’re “doing better” through the holidays — at least in public — but even those who’ve “gotten used to” their losses find holidays, birthdays, and anniversaries to be difficult times.

Avoid Blaming or Shaming Someone Who Has Lost a Loved One

This post topic may seem obvious. After all, who would be so cruel as to dump blame or shame onto someone who is grieving? Unfortunately, it happens. Whether by deliberate intent or unwitting ignorance, it piles deeper distress upon those already experiencing the worst moments of their lives.Shame smiley blackground

Intentional blame is easiest to recognize and, sadly, is most often inflicted by another loved one. (Generosity requires I attribute such meanness to being overwrought by grief.) Intentional shaming and blaming  is accusatory and attempts to “punish” the bereaved or the deceased. It can be based in logic or completely without foundation.

“If you’d fed her the right way, she’d have never gotten sick.”
“If he’d been behind the wheel then he’d still be here; we should be burying you instead.”
“She’d have never gotten sick if you hadn’t taken that job.”
“He was healthy as a horse until he met you.”
“She’d still be with us if she hadn’t been such a lousy housekeeper.”

Unwitting or accidental blame is harder to recognize and, for the most part, is ascribed by well-meaning  but thoughtless friends, coworkers, and family.  It usually takes the shape of questions meant to better inform the would-be comforter. It can also be stated in misguided attempts to show “understanding.”

“Why didn’t you take him to the doctor at the first sign of trouble?” (Implies: if you had taken him then, he’d be fine now.)
“How come you sent her to that store that night?” (Implies: if you hadn’t sent her, she’d be fine.)
“Don’t you know CPR? So why’d he die?” (Implies: knowing CPR would have meant he’d survive.)
“If it had been my little one, I’d have found another doctor.” (Implies: mourner “should” have known more/better/different treatment was needed.)
“I’m glad I made my teenager take a defensive driving class.” (Implies: if you’d made yours take the class they’d still be okay.)

Questions and statements such as these only make the bereaved feel worse.  By stopping to think of the hidden implications of questions and comments you make to someone whose loved one has died, you can guard against unintentionally inflicting deeper pain.

(For anyone who has already willingly assaulted survivors with accusations, please reconsider. Apologies can mend some wounds, including your own.)

LISTEN without Judgment

To “listen without judgment” requires two actions on behalf of grieving friends, coworkers, relatives, or even strangers.

  1. L-I-S-T-E-N.
  2. Be quiet. (I would have said, “Shut up!” but thought that seemed too impolite.)

When you learn that someone you know has lost a loved one, among the most helpful things you can do is to “be there” for them. In many social settings silence is an awkward intruder, but when comforting the bereaved it can be a welcome participant.

In my post about grieving children, I mentioned the importance of asking kids if they’d like to talk about their deceased loved ones or about their feelings.  The same principle applies to adults mourning significant losses as well.

I was blessed with some friends who did this beautifully.

One day a few months after my husband died, a friend invited me to lunch. I remember sitting at the table with tears streaming down my face as I vented about my pain and loneliness, expressed my anxiety over my daughters’ grief, and confided regarding the physical toll mourning had taken on my body. Our poor waitress (and a few fellow diners) appeared alarmed by my waterworks, but when I apologized my friend shook her head and assured me she didn’t care what they thought.

The few words she spoke during that meal were supportive, encouraging phrases that allowed me to share my honest feelings. She validated my experience by reminding me that my grief was all about me. She said things like:

  • “That sounds really hard.”
  • “I’m so sorry.”
  • “I appreciate you sharing this with me.”
  • “What are your feelings about that?”

Because she encouraged me to share my true feelings and never expressed how she thought I “should” feel, I was able to relay and process sometimes conflicting thoughts and emotions that would have festered inside me otherwise. Her willingness to listen nurtured my healing.