what to say

10/24/2013

Better Questions than “How Are You?” Part 2–What to Ask When Grief Is “New”

For at least the first year after a death, avoid casually asking “How are you?” It’s too broad, and because it’s routinely used in place of “hello,” it can seem insincere.

Instead, ask one or two specific questions that acknowledge life has changed:

  • Are you remembering to breathe?
    If you’ve never been blindsided by grief, this may seem odd. (After all, who forgets to breathe?!) More than a month after my husband’s death, another widow first asked about my breathing. I thought the question strange–until I inhaled. All at once I realized I couldn’t remember the last time I’d fully filled my lungs. The difference felt amazing, even luxurious! Still, over the next year, I found myself failing to do so again and again.
  • Do you need a drink of water? Are you drinking enough water?
    Your friend has shed incalculable streams of tears. You may (or may not) have witnessed them, but I guarantee more are shed unseen. Those tears, along with the other myriad physical and emotional stressors and distractions of grief, can lead to dehydration.
  • Can I make calls for you?
    Notifying others of my husband’s death was excruciating. It had to be done, but I  dreaded every personal and business call.
  • Would you like to talk?
    This helps, but be sure to listen! Your job is to L-I-S-T-E-N–not to evaluate, judge, or redirect. Let the conversation wander wherever your bereaved friend needs it to go.
  • Would you like to talk about [name the loss]?
    Grieving loved ones need to share feelings and memories about the deceased.
  • Can I bring you [name a specific food, whether homemade or take-out] at [#] o’clock on ___-day?
    Menu planning? Hah! I felt like a five-star chef if I managed to serve cold cereal or popcorn. Sometimes I forgot to eat or to stop eating. Grief disrupts digestion as ruthlessly as it sabotages sleep.
  • May I help you with [name a chore (*see below)]?
    Name one or two, because often the bereaved struggles to recall even simple tasks. I knew I wasn’t handling everything that needed doing, but I couldn’t figure out what was undone until someone offered to help with it. (I appreciated those thoughtful folks!)

    [*Consider offering to take on: errands, paperwork, transporting kids, yard work, washing the car, sweeping, laundry, polishing shoes, buying milk or fruit, house cleaning, etc.]

Questions like these show you care in practical ways. Even if the answer to all is “no,” your interest will be appreciated. (If your offers are rebuffed, please, please try again in a week or so. Consistency counts.)

If you’ve suffered such a loss, please add a comment sharing what helpful things others asked–and did–for you.

10/21/2013

Better Questions than “How Are you?” Part 1–Why

“How are you?” is almost impossible to answer if you’re newly bereaved (within 13 months of a loss).

When grief shakes your world, tips it end over end, and dumps it in the middle of life’s ten-lane freeway during rush hour, you find yourself smashed into  3.4 bazillion pieces (give or take a handful).

Even if you could yell “STOP!” and every commuter and freight driver pulled over to help gather the detritus that was your life Before… Even if magical glue could mend you more seamlessly than Humpty Dumpty… You’ve lost bits and pieces of yourself, blown away by the breezes of cleanup or embedded in the tires of already faraway cars.

So how would you reply to the question, “How are you?” while you’re still smeared and strewn and fragmented and incomplete?

Picture this:

I answer the doctor’s questions about my hubby’s medical history. Doctor utters impossible to comprehend, life-shattering words: “I’m sorry to inform you …”

Everything shifts.

Somehow my brain processes the meaning of the doctor’s ongoing words, though my ears hear only wuh-WUH-wuh-wuh vocalizations like adults in Charlie Brown TV specials. My vision zooms onto my daughter’s shocked face as I watch comprehension and disbelief drawing battle lines across her lovely, distorted features. In the same moment, as if I have more than one set of eyes, I notice the way light plays differently in the corners of the ceiling above and behind the doctor’s droning and I squint at the glare of his bald spot. Out of nowhere, a wrecking ball tugs from the base of my skull, its weighted chain confined within my spine, its globe of destruction swinging wildly through my abdomen. I am helpless to console my child, because this cannot be real and it cannot be undone–and how, oh how can I call her sisters 2,000 miles away to tell them–over the phone–they’ll never see their father again?  “So this is what it feels like,” the writer’s voice in my head intrudes, “when you lose your spouse.”

A bit of time passes. Seconds? Minutes? Hours? Impossible to say, but the doctor is still here, saying I don’t know what anymore.

In walks a hospital employee, portable phone in hand. (Soon I’ll learn he’s on the line with someone from the medical examiner’s office to question me.) As his eyes fix on mine, he says, “How’re you doin’?”

I admit my response was impolite.

(Part 2, Better Questions than “How Are You?” —  What to Ask When Grief Is New, will offer alternative questions that show you care.)

10/17/2013

Tell the Bereaved, “I’m Thinking about You.”

First, say something. Anything. Acknowledge that you know the loss occurred.

Six months after my husband’s death, I finally came face to face with one neighbor I’d previously spoken with on a regular basis. I’d been hurt that neither spouse had spoken to me since that awful night. Deciding it was time to take the initiative for myself, the next time I saw one of them, I called out a friendly greeting.

“Hey, good morning!” You’d think I’d done something hideous, so flustered was my neighbor. Before the poor soul could recompose and skedaddle, I added, “I’m not sure if you heard about Bill …” (though I already knew that no one in the neighborhood had missed the ambulance coming and going that night).

My neighbor’s head bowed and nodded, as if in deep prayer, though the sheepish, muffled reply probably indicated shame rather than piety. In a few awkward sentences I learned that yes, they’d heard and yes, they were both very, very sorry. They’d wanted to come see me, but neither had known what to say so they’d actively avoided me (Ha! I was right!) so they wouldn’t face that discomfort. That was followed by a promise to come over “soon.”

Two and a half years later, they’ve yet to visit. Since that awkward talk, now they at least wave and return friendly “hellos” in passing, and I’m okay with that.

Second, tell the bereaved person HOW you’re thinking about him or her. Depending on your relationship to the one mourning the loss, here are some “starter ideas” you may wish to try:

  • I’m keeping you in my prayers. (good)
  • I’m keeping you in my prayers each time I pray. (better)
  • I’m sending positive thoughts your way. (good)
  • I’m sending positive thoughts your way each time I meditate [first thing every morning, every night before bedtime, etc.]. (better)
  • I know you miss your [partner, parent, sibling, pet, …]. (good)
  • I know you miss your [same as above]. If you’d like to talk about [same], I’d love to listen. (better)

The most important thing is to SAY SOMETHING to acknowledge the loss. If you haven’t done so yet, it’s not too late! A thoughtful expression of kindness is always welcome.

09/12/2013

Do NOT Tell the Bereaved “Life Goes On.”

Never tell a newly grieving person that “life goes on.”  Don’t.

The first time I heard that after my husband’s death, my breath whooshed away like when a fifth-grade bully punched me in the stomach. If my lungs hadn’t been empty I’d have screamed, “That’s not true!”

It wasn’t — not for my husband. His life did NOT go on.

It wasn’t true for our family, either. Death ended the life we had together. His/Our/My life did NOT “go on” physically, emotionally, financially, legally, socially. It screeched down a slope, plunged over a cliff, and shattered into flying shards.

“Life goes on?” Straightforward, everyday chores nearly undid me! When I entered the grocery store as a new widow, Halloween decorations mocked from everywhere. My heart pounded faster than my thoughts raced. “How can there still be holidays? How can people put up decorations? How dare they depict death and decay and graveyards as fun?”

I took as much offense at the onslaught of every season throughout that year of “first” annual events. Each birthday, anniversary, and holiday that “went on” without my husband scratched nails across the now excruciating chalkboard of occasions by which we had once marked our shared passage through each calendar page.

That life could “go on” normally — for everyone else — seemed cruel.

During those first shocked, raw months, I felt bruised and fettered by day-to-day evidence that — for others — “life went on” around me.

Gradually, as I worked through the motions of “going on,” I felt a brief loosening of those fetters. Sometimes they tightened again, protesting my returns toward living my own life as I faced “new firsts” without him. When I opened my first “Congratulations! Your story has been selected …” notice, I squealed and waved my arms and shouted (just a bit excited, you understand!) and then — and then I wanted to tell my husband … and my mom.

Ouch, again.

But each time I stepped forward, those fetters stretched a little more, and with each new “first” I found their restrictions looser, briefer. Eventually they began resembling bracelets more than manacles, accessories to my life story more than markings of “The End.”

I’ve learned that life does, indeed, go on, that it can be beautiful again. I, however, like every other grieving soul, had to discover it for myself — when I was ready.

08/10/2013

How to Say, “I’m Sorry”

  • A coworker answers the phone, then slumps across his desk, sobbing.
  • Your best friend calls at 3:27 a.m., so distraught you can’t understand her.
  • A friend of a friend posts a Facebook status that cannot be right.
  • Paramedics heft a loaded stretcher into the ambulance, and it leaves your neighbors’ driveway with no lights, no sirens, and no hurry.
  • A church lady asks which day you can take a meal to the Jones family.
  • A relative’s phone call starts with “I don’t know how to tell you this …”

Sound familiar? These may reflect the way(s) you’ve already learned (or will someday learn) of a death in the family of someone you know. When this happens, what should you say?

“I’m sorry.”

Too simple? No, it’s not! When the newly bereaved is still in shock—which can linger for months, by the way—he or she will scarcely comprehend more. If three syllables seem inadequate, feel free to add another one or three:

“I’m so sorry” or “I’m so very sorry.”

Another variation may backfire. “I’m sorry for your loss” seems the “proper” thing to say if you don’t know the survivor (or the deceased) particularly well. Be aware that it may sound insincere to those who grieve.

After my husband died, I heard “I’m sorry for your loss” from all the business-of-death professionals in the first:

  • minutes (hospital staff and medical examiner’s assistant),
  • days (mortuary and cemetery staff, funeral attendees),
  • weeks (representatives of every company we had accounts with),
  • and months (IRS, police, Federal Trade Commission, Social Security Administration, and credit bureaus—after a heartless creep filed a fraudulent tax return using my late husband’s SSN!).

During that awful first year, after hearing it countless times, I began thinking, “Thank you, but you’re only saying it because you’re supposed to.” Now, after nearly three years, when someone learns I’m a widow and says, “I’m sorry for your loss,” I hear only kindness in the expression.

Whether you say it in person, on a handwritten note, over the phone, by text or via social media message, “I’m sorry” will reach the newly bereaved soul quicker and with a lighter touch than any other phrase. Depending on your relationship, consider adding a hug, bringing a meal, or donating another act of service along with your “I’m sorry.”