On September 11, 2001, life in the United States skidded to a stop when nearly 3,000 people perished because of terrorist attacks. If you were the age of a young school child or older, you remember the moment you heard the news.

Dismay.

Shock.

Denial.

Distress.

Panic.

Fury.

It was a few minutes after 9:00 a.m. when the phone rang. My friend’s voice was clipped. “Are you watching TV?”

My husband was sound asleep after his night shift. I’d taken our younger children to elementary school. Back at home I folded laundry while our oldest daughter painted on canvas. Soon we’d delve into the academic part of her seventh grade curriculum. My friend knew I homeschooled during the day, so it was odd she’d call, let alone assume the TV might be on during school hours. “No. Why?”

“Turn it on.”

“To what?”

“Anything. Any channel.”

Dismay. Shock. Denial. Distress. Panic. Fury.

I cried for those whose lives were lost. I cried harder for the loved ones who lost them.

It was a huge thing. A devastation.

A travesty. An assault.

A violation.

In the days that followed, the attacks were all anyone talked about — even when mentioning the heroics of the many, many selfless souls who stepped into the fray to help others.

None of us knew then the long-term impact of that day’s events. First responders from New York City’s police and fire departments, and others, continued losing life and health in the aftermath of the initial casualties.

(Casualties. What a calloused, indifferent word — as if any of those killed or maimed or bereaved came to that definition by casual, effortless chance.)

Families were shattered by death, disability, and despair. Businesses and livelihoods were lost along with the lives they’d once supported.

For those of us living far away, not personally knowing victims or their families, and not having our everyday routines disrupted beyond that first day’s screeching halt, we felt for them and we cried with them and we sacrificed and contributed for them. But our everyday life, for the most part, went on.

The impact of 9/11 changed us all, some more than others. Global news coverage and the scale of the tragedy made it difficult to ignore, and visible memorials and annual commemorations ensure we will never forget.

For those whose loved ones were lost, the personal impact of 9/11 is impossible to forget. Visual reminders of their absent loved ones are everywhere they look. Annual commemorations extend beyond Patriot Day on September 11 to include every holiday, birthday, anniversary, and seasonal tradition.

A decade and a half later, mourning survivors I’ve met since have “moved forward” with their lives. I won’t diminish their losses by claiming they “resumed” life in the same manner as those of us who were not personally impacted. Life, as it was Before, ended that day. Life, as they eventually learned how to live again, evolved slowly in the After.

Of course, other people died that day, too. People all around the world. One was Karl, a sweet, elderly man in my congregation at church. His death received no national fanfare. No acclaim. His kindly widow’s loss was overshadowed by the quantity of publicized loss, but Ruth’s private grief was just as real.

At the time I felt badly for her. I admired her courage and strength as she tearfully expressed her beautiful belief that her husband was needed in heaven to help soothe and greet the many souls who’d been taken from mortality that day. I prayed for her, and I told her I was praying for her, and I sent notes once in a while.

But I was clueless. I had no idea of what her loss meant to her. How could I? That was a decade before I shared the designation of widow. A decade before new bereavement taught me the private manifestations of receiving the news that another loved one was dead.

Dismay. Shock. Denial. Distress. Panic. Fury.

In the months that followed my husband’s death, coping with that was all I could think about, even though there were many selfless souls who reached out to me in compassionate gestures. But their everyday lives went on.

Now, whenever our nation pauses for a moment of silence to honor the victims and heroes of 9/11, my understanding of what they experienced remains fractional, but I am more aware than I was. I will never be able to fully understand what any of them endured. But I do know how I felt in my own dismay-shock-denial-distress-panic-fury grieving. And my empathy for them has grown.

(Ruth, I don’t know where you live now, but please know I think of you and Karl today, as I think of the thousands of others for whom September 11 has such significance.)

I remember.